Issues Occurred in Explorer

Summary

Found issues in the following monitors: Explorer API, Explorer Indexer Status, Explorer Page Monitors:

• Explorer Page: ❌

  HTTPSConnectionPool(host='pretzel-layer-explorer.alt.technology', port=443): Max retries exceeded with url: / (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)')))

• Explorer API: ❌

  HTTPSConnectionPool(host='pretzel-layer-explorer.alt.technology', port=443): Max retries exceeded with url: /api/v2/main-page/blocks (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)')))

• Explorer Indexer Status: ❌

  HTTPSConnectionPool(host='pretzel-layer-explorer.alt.technology', port=443): Max retries exceeded with url: /api/v2/main-page/indexing-status (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)')))

Events:

Open - Incident created (08:38 UTC — Sep 19)

Issue - Explorer Page: ❌ - HTTPSConnectionPool(host='pretzel-layer-explorer.alt.technology', port=443): Max retries exceeded with url: / (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)'))) (08:38 UTC — Sep 19)

Issue - Explorer API: ❌ - HTTPSConnectionPool(host='pretzel-layer-explorer.alt.technology', port=443): Max retries exceeded with url: /api/v2/main-page/blocks (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)'))) (08:38 UTC — Sep 19)

Issue - Explorer Indexer Status: ❌ - HTTPSConnectionPool(host='pretzel-layer-explorer.alt.technology', port=443): Max retries exceeded with url: /api/v2/main-page/indexing-status (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)'))) (08:38 UTC — Sep 19)

Resolved - Explorer API is back to normal (03:09 UTC — Sep 20)

Resolved - All issues resolved (03:11 UTC — Sep 20)