← Go back to Pretzel Layer Status Page

Issues Occurred in RPC

September 19, 2024 at 5:37 PM UTC

Resolved after 1h 2m of downtime September 19, 2024 at 6:39 PM UTC

Summary

Found issues in the following monitors: AltLayer HTTP RPC, AltLayer Websocket RPC Monitors:

  • AltLayer HTTP RPC: ❌

    Failed to get block number: HTTPSConnectionPool(host='pretzel-layer.alt.technology', port=443): Max retries exceeded with url: / (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)')))

  • AltLayer Websocket RPC: ❌

    Failed to get block number: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)

Events:

Open - Incident created (17:37 UTC — Sep 19)

Issue - AltLayer HTTP RPC: ❌ - Failed to get block number: HTTPSConnectionPool(host='pretzel-layer.alt.technology', port=443): Max retries exceeded with url: / (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)'))) (17:37 UTC — Sep 19)

Issue - AltLayer Websocket RPC: ❌ - Failed to get block number: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007) (17:37 UTC — Sep 19)

Resolved - All issues resolved (18:39 UTC — Sep 19)

Last updated: September 19, 2024 at 5:37 PM UTC