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Issues Occurred in RPC

September 19, 2024 at 7:25 PM UTC

Resolved after 3h 50m of downtime September 19, 2024 at 11:15 PM UTC

Summary

Found issues in the following monitors: AltLayer HTTP RPC Monitors:

  • AltLayer HTTP RPC: ❌

    Failed to get block number: HTTPSConnectionPool(host='pretzel-layer.alt.technology', port=443): Max retries exceeded with url: / (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)')))

Events:

Open - Incident created (19:25 UTC — Sep 19)

Issue - AltLayer HTTP RPC: ❌ - Failed to get block number: HTTPSConnectionPool(host='pretzel-layer.alt.technology', port=443): Max retries exceeded with url: / (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)'))) (19:25 UTC — Sep 19)

Issue - AltLayer Websocket RPC: ❌ - Failed to get block number: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007) (19:27 UTC — Sep 19)

Resolved - AltLayer HTTP RPC is back to normal (21:37 UTC — Sep 19)

Resolved - AltLayer Websocket RPC is back to normal (21:39 UTC — Sep 19)

Issue - AltLayer HTTP RPC: ❌ - Failed to get block number: HTTPSConnectionPool(host='pretzel-layer.alt.technology', port=443): Max retries exceeded with url: / (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)'))) (21:39 UTC — Sep 19)

Issue - AltLayer Websocket RPC: ❌ - Failed to get block number: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007) (21:51 UTC — Sep 19)

Resolved - AltLayer HTTP RPC is back to normal (22:11 UTC — Sep 19)

Issue - AltLayer HTTP RPC: ❌ - Failed to get block number: HTTPSConnectionPool(host='pretzel-layer.alt.technology', port=443): Max retries exceeded with url: / (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)'))) (22:13 UTC — Sep 19)

Resolved - All issues resolved (23:15 UTC — Sep 19)

Last updated: September 19, 2024 at 7:25 PM UTC