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Issues Occurred in RPC

September 19, 2024 at 11:39 PM UTC

Resolved after 47m of downtime September 20, 2024 at 12:27 AM UTC

Summary

Found issues in the following monitors: AltLayer HTTP RPC, AltLayer Websocket RPC Monitors:

  • AltLayer HTTP RPC: ❌

    Failed to get block number: HTTPSConnectionPool(host='pretzel-layer.alt.technology', port=443): Max retries exceeded with url: / (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)')))

  • AltLayer Websocket RPC: ❌

    Failed to get block number: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)

Events:

Open - Incident created (23:39 UTC — Sep 19)

Issue - AltLayer HTTP RPC: ❌ - Failed to get block number: HTTPSConnectionPool(host='pretzel-layer.alt.technology', port=443): Max retries exceeded with url: / (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)'))) (23:39 UTC — Sep 19)

Issue - AltLayer Websocket RPC: ❌ - Failed to get block number: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007) (23:39 UTC — Sep 19)

Resolved - AltLayer HTTP RPC is back to normal (23:41 UTC — Sep 19)

Issue - AltLayer HTTP RPC: ❌ - Failed to get block number: HTTPSConnectionPool(host='pretzel-layer.alt.technology', port=443): Max retries exceeded with url: / (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)'))) (23:49 UTC — Sep 19)

Resolved - AltLayer Websocket RPC is back to normal (00:23 UTC — Sep 20)

Resolved - All issues resolved (00:27 UTC — Sep 20)

Last updated: September 19, 2024 at 11:39 PM UTC