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Issues Occurred in RPC

September 20, 2024 at 12:29 AM UTC

Resolved after 51m of downtime September 20, 2024 at 1:21 AM UTC

Summary

Found issues in the following monitors: AltLayer HTTP RPC Monitors:

  • AltLayer HTTP RPC: ❌

    Failed to get block number: HTTPSConnectionPool(host='pretzel-layer.alt.technology', port=443): Max retries exceeded with url: / (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)')))

Events:

Open - Incident created (00:29 UTC — Sep 20)

Issue - AltLayer HTTP RPC: ❌ - Failed to get block number: HTTPSConnectionPool(host='pretzel-layer.alt.technology', port=443): Max retries exceeded with url: / (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)'))) (00:29 UTC — Sep 20)

Issue - AltLayer Websocket RPC: ❌ - Failed to get block number: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007) (00:35 UTC — Sep 20)

Resolved - AltLayer HTTP RPC is back to normal (01:19 UTC — Sep 20)

Resolved - All issues resolved (01:21 UTC — Sep 20)

Last updated: September 20, 2024 at 12:29 AM UTC