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Issues Occurred in RPC

September 20, 2024 at 1:33 AM UTC

Resolved after 32m of downtime September 20, 2024 at 2:05 AM UTC

Summary

Found issues in the following monitors: AltLayer HTTP RPC, AltLayer Websocket RPC Monitors:

  • AltLayer HTTP RPC: ❌

    Failed to get block number: HTTPSConnectionPool(host='pretzel-layer.alt.technology', port=443): Max retries exceeded with url: / (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)')))

  • AltLayer Websocket RPC: ❌

    Failed to get block number: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)

Events:

Open - Incident created (01:33 UTC — Sep 20)

Issue - AltLayer HTTP RPC: ❌ - Failed to get block number: HTTPSConnectionPool(host='pretzel-layer.alt.technology', port=443): Max retries exceeded with url: / (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)'))) (01:33 UTC — Sep 20)

Issue - AltLayer Websocket RPC: ❌ - Failed to get block number: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007) (01:33 UTC — Sep 20)

Resolved - All issues resolved (02:05 UTC — Sep 20)

Last updated: September 20, 2024 at 1:33 AM UTC